Case Management Guidebook

Comprehensive guidance and support to professionals working in homeless and drug services

PASS - Pathway Support and Accommodation Support System

The Pathway Accommodation & Support System (PASS) is a shared client support and bed management system for homeless services, and forms part of the priority actions in the National Homeless Strategy, The Way Home.

 PASS has replaced the LINK system as the single shared system in operation across statutory and voluntary homeless services.

 PASS provides the Local Authority's Central Placement Service with a central bed management tool. All Supported Temporary Emergency and Temporary Emergency Accommodation beds will be allocated through PASS. At all times the Central Placement Service will have live data on temporary bed occupancy across Dublin, thus ensuring access to all available beds on demand.

 Statutory and Voluntary partners utilise PASS as a client support tool, which aids inter agency working. Frontline workers enter their actions and interventions with service users. PASS is integrated with the Care and Case Management Strategy, with the Support Plan and the Holistic Needs Assessment Data Return available online, replacing the paper based versions. As the Holistic Needs Assessment is a static document, it will remain paper based and only the existence of the HNA will be logged on PASS.

 If you require further information or assistance with a PASS password renewal, please contact the PASS Coordinator in the Homeless Executive on (01) 2226825/2226827