Case Management Guidebook

Comprehensive guidance and support to professionals working in homeless and drug services



Supported Temporary Accommodation


Aylward Green

Aylward Green,
Cappagh Road,
Dublin 11
01 834 7660
01 834 7633
Service Provider
Focus Ireland
Gender Restrictions
Minimum Age
Target Group

Families with support needs who are registered as homeless and have a minimum of one child.

Additional Information
Our Supported Temporary Accommodation works with families who are homeless and have complex needs. We provide a safe, supportive and secure environment where these families can explore and address the issues contributing to their becoming homeless. Intensive support is provided in response to a variety of needs, including drug and alcohol addiction; relationship difficulties; anger management; and mental and physical health issues.
We also offer a childcare facility to children of these families, providing a place of learning, development and fun for young children, as well as a one-to-one homework mentoring programme and afterschool activities. Our breakfast club ensures that children living in Aylward Green receive a nutritional breakfast before attending school.
Referral Agencies

Local Authority Central Assessment and Placement Service


Varies. No waiting list.

Minimum Stay
1 day
Maximum Stay
6 months
Keywork system and Case Management as appropriate. Adults required to attend a minimum of one keywork and family group support meeting per week. Goal focused individual support plans following assessment to progress identified support needs. Support staff assist residents to develop self and housing management skills. Support in accessing external agencies and services. 
Three case managers, Mon - Fri 9am to 6pm. 
Support is offered over night 7 days a week by contact workers and waking security.
Support 2

Work in partnership with local authorities. Staff offer advice on registering and assistance with housing applications. Resettlement support is available from Focus Ireland Intensive Family & Tenancy Sustainment

Public Transport

Buses from city centre: 40, 40A, 40B, 40C. 5 minutes walk from Finglas village.

Equal Opportunities

Written equal opportunities policy and complaints procedure. Currently developing harassment policy.

Resident Access

Must be in by 12 midnight.


Not allowed.

Disabled Facilities



Licence agreement. Must participate in programme of support. Compulsory keywork & family group support meetings. No alcohol/drugs allowed on premises.

In 2 and 3 bedroom units.