Case Management Guidebook

Comprehensive guidance and support to professionals working in homeless and drug services



Long-term Supported Housing


Back Lane Hostel

Back Lane,
Dublin 8
01 454 2181
01 454 0857
Service Provider
Depaul Ireland
Gender Restrictions
Male Only
Minimum Age
Target Group

Single homeless men aged over 26

Additional Information

Back Lane Hostel provides direct access, emergency and short term accommodation for 74 single homeless men aged over 26. The accommodation consists of single rooms with shared facilities and full board is provided. As part of the support and settlement programme, residents are offered a life skills course and access to addiction treatment; participants on these courses can extend their stay to up to 6 months. The project offers formal post settlement and settlement support.

Referral Procedure

Self or agency. Some emergency bed referral from relevant Homeless services. Phone or call in (Mon-Fri, 9am-9pm). Admission interview.

Referral Agencies

Accept self referrals and referrals from any agency.


Weekly. No waiting list.

Minimum Stay
1 night
Maximum Stay
1 month

1 manager, 3 deputies, 1 specialist support worker (mental health), 1 receptionist, 1 administrator, 8 auxiliary staff and 12 project workers. 24 hour cover. Individual key workers allocated to assist with assessment of needs and referral to appropriate services. Recreational and social activities. Volunteers provide additional engagement, support and befriending to the residents. Access to other service providers is facilitated. Back Lane offers post accommodation support through the Befriending service.


The Depaul Ireland nurse manager is based within Back Lane and offers weekly health support with access to a GP once a week. Links with external primary health care teams are encouraged, including chiropody, CWO, the multi-disciplinary and Access teams, as well as community mental health.

Public Transport

Buses: 50, 56, 66, 66a, 76, 76a, 77, 77a, 121, 122, 123, 150 - 1 minute walk.

Equal Opportunities

Written confidentiality policy.

Resident Access

Must be in by 10pm.


Not allowed.

Disabled Facilities

2 rooms fully wheelchair accessible. 1 adapted toilet.


No formal agreement. The project operates to Low threshold principles, however there is no alcohol on premises